Support Contracts

Regular maintenance for when you just need it fixed

Rochester & Associates Ltd offer you a very flexible contract support packages designed to work with your business, and develop as your business changes and grows.

If you want peace of mind that you have someone there to help with I.T. issues and fix any problems whenever you need them fixed, then a regular support package is for you.

We guarantee to respond to your issue within 4 working hours.

This will reduce the chance of losing money from downtime within your business, removing worry and stress.

We’re based in Bradford offering IT Services across Yorkshire and so can be onsite in a short time.

Choose from the support option that suits you most:

Silver

Telephone and ‘Remote’

Telephone support and that little bit extra, allowing us to ‘dial in’ to remotely control your systems, and solve issues.

Gold

Telephone, Remote and Onsite visits

Our most popular service, if it can’t be solved on the phone or remotely we’ll pop over.

Platinum

All the above plus quarterly health checks

Pro-active support once a quarter to fix things before they become an issue.

Website Support Services

Is your website looking tired?
Do you have news articles on the site dated weeks, months or even years ago?
Who has a backup of your website?

Rochester & Associates provide a website support service to make sure your site is fresh and up to date with your current business.

This service also helps with your search engine rankings, ensuring that the content is fresh and new once the spiders come checking.

In the case of emergency Rochester & Associates Ltd will take a complete backup of your website to ensure you don’t lose a thing.

Call us on 08456 340 599
or contact us here for more information…