May we, ADW Electrical Solutions – Huddersfield, congratulate your company on “fixing” an issue with our main computer.
We were experiencing major issues, including slowness, programmes not opening, downloads taking forever and email issue’s for nearly 2 weeks.
The frustration was beyond belief, and the PC nearly ended up in our main road !! - then we made a phone call to Rochester & Associates, who treated our “nightmare” as a day to day job! And, after approx. 1 hour, and we didn’t even have to unplug our PC – Simon from his office in Bradford, performed a remote access to our PC and quickly recognised the problem, and duly rectified the issue, performing a “system clean-up” and removing unwanted programmes.
The PC is like new again, so fast and working better than ever ! the relief after Rochester’s involvement was incredible, and we were asking ourselves “why did we put up with the problems for all that time” !!
Thank you Simon, we will not hesitate in the future of contacting you at the earliest time we have any other PC issues, and will recommend your organisation to everyone we know.
Tony WilcockManaging Director
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