These little hands
I.T. people could do with lots more hands sometimes..!
It just so happens that you are required to have many different skills to perform successfully as an IT guy.
This was highlighted the other day, on site at a clients home…
There was a very strange issue where by the wireless access point we had just installed decided to drop all it’s connected devices at random – then it would allow them to reconnect.
We had already ruled out potential cabling problems, having had the cables tested.
This caused much head scratching, up until I had that waft of inspiration ~ “Let’s try turning all your other equipment in the same place off.”
This we did – many items of AV equipment shutdowns later we tested the wireless again and Voila!
Working, solid WiFi :)
What made it a little disturbing was that turning the equipment back on had no effect on the wireless at all 
Odd
Off to the next client who had a switch with a noisy fan ~ out comes the hoover…
Dust free fans make MUCH less noise! Though not enough it seems – time to disconnect the pointless fans…
Silence reigned = customer happy… 
Final visit and a tackle with the ‘joys’ of Sage ~ a subject techies across the globe dread. 
Amazingly I managed to find a useful article that pointed me to a solution – implemented and the client still hasn’t called to say it failed!
I even managed to implement a fix for one of our clients who have a VOIP system that’s not working properly…
EMI (Electromagnetic Interference) detector, domestic and electronic engineer, software engineer and VOIP maintenance man.
Just a few of the skills a modern IT worker needs!
Tor expected a cuppa the following day – Cha lady is NOT on the resumé 
===============
===============
Our RSS feed