
Some projects are a continual uphill struggle - We'll get there though!
We’re on with a new project :)
It’s one of my favourite types – bringing technology to a business that’s been struggling with things for a while.
Now on the face if it that looks like a good thing – and don’t get me wrong here – it IS a good thing.
BUT
There have been a few ‘niggles’ along the way:
The original plan was to install a peer-to-peer network, then proceed to a server network once funds allowed this ~ not an unusual request here.
This meant that some of the engineering would need to be repeated, but the client was happy with that.
DAY 1
Off I go to install a new, peer-to-peer network…
At the beginning all was fine – until I tested the broadband: CONNECTION FAILURE ← No broadband
This meant I could not download the Microsoft Office package the client had purchased, nor activate any software or get any of the little tools I routinely add to client PCs for security (Antivirus, cleaning utilities etc…)
I had to leave site with the system usable but missing some key components…
DAY 2
Back the day after – Broadband UP
The client has also decided that their new server might as well be added now so it’s all done
The broadband is only connecting at ½Mb – this is bloomin’ slow! It took about 3½ HRS to download ONE of the Microsoft Office packages.
I managed to get one PC up and running fully before leaving, and left the others missing the Office software while it was being downloaded.
DAY 3
Phone call – “My PC says it has no Antivirus software on it…”
Oops! My fault this one – in all the confusion, I missed it…
Not to worry – the network is down for some reason anyway, so there’s no chance of getting a virus. I start to suspect that there’s a cabling problem. Phone calls finally reveal a “quick ‘n’ cheap” job was installed by the phone company – they do agree to go out to have a look at it though…
I’m due to go back tomorrow anyhow to install the server
DAY 4
Microsoft in their wisdom are moving to a different way of supplying software – mainly it’s all going online. Licenses for the ‘Open Licensing’ system are delivered via eMail and through partners licensing website.
Great if you’ve got fast reliable boradband (can you see where this is going?)
All the software was ordered, but for some reason it’s taking longer than usual to come through – I discover why when it becomes apparent that Microsoft have sent the licenses for Server 2003, when we ordered licenses for Server 2008.
Many phone calls later and were now at the mercy of Microsoft to get this sorted ASAP.
No server install today then
DAY 5
I’m taking the server to site today regardless – lets see what’s lurking in the dark for me today then…
Amazingly the client is being more than understanding, for which I praise the Lord!
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