Sometimes my job is difficult.
Difficult ~ It’s a simple word which holds ‘oh so much’ grief  and anguish ~ I sometimes feel it doesn’t have the gravitas it should.

Today was DIFFICULT! (caps intentional)

Now I first must admit to dropping the ball here, so some of the issue was of my own making, but…

On Thursday one of our clients had an issue with their server ~ a system critical server ~ so I might be excused when I missed a call, from the same client, that one of their PCs was running slowly. I was fixing the bloomin’ server until gone 22:00 that same evening…
Bigger fish to fry and all that ~ I know it’s not an excuse but even if I had fixed the PC, there was no way it was going to log on anyhow..!

This morning Chris got shouted at and accused of patronising one of the clients staff members. This was not the case, bit the client in question was getting frustrated and lashed out. The sad truth is that the frustrated client thought they knew better and tried to second guess what Chris was asking them to do – and got more annoyed at when their second guess didn’t work.

I got a yelling at from the same person too…

Eventually this got sorted, and the issues were proven not to be anything to do with the PCs in failing general but arose from the clients own naivety.
We took the flack anyway though!

Please remember, we are human and sometimes we drop the ball, but in general WE ARE THE SOLUTION, NOT THE PROBLEM!

Respect the techs and they’ll do a good job, and please have some patience!
It’s not like we can just press the ‘fix it’ key…

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On a beautiful, cold but clear, Yorkshire morning, the GF and I jumps in the brand new Clio she’s purchased and zooms (kinda – it IS a brand spanking new NEW car!) off to the distant climes of Nidderdale.

Going for a walk with a difference - Llama trekking!

We arrived at the site (Nidderdale Llamas) and were greeted by the proprietor and chief Llama woman, Suzanne.
After a brief change of footware ~ it was a glorious day, but there had been an over night blanket of snow ~ we were introduced to the Llamas.

Jack and Bertie were clothed in suitable apparel for a stroll around the locale and farm lands, were equipped with panniers to carry our tea (very kind of them), and we were ready for the off.

A brief introduction to the do’s and do not’s of llama trekking and we were away.

The experience was amazingly good ~ being a hard nosed techie usually makes you immune to the ‘joys’ of  the outside world, we like our interiors gadget encrusted after all. In this case I actually enjoyed wandering about in the winter wonderland leading a llama about.

Trust me when I say this really did surprise me!
It was the GFs idea after all ~ she’s a sucker for the furry animal types. If it happens to have sleepy camel type eyes, it’s just the more appealing…

The llamas themselves both seemed to have a personality; Jack being the lead llama took every lapse of concentration as an excuse to misbehave and tuck into some of the choice bits of local flora; Bertie was a relative newcomer to the trekking experience and as such was a little nervous, but still great fun.

Overall, if you imagine walking a very large, extremely placid, slightly cheeky dog, you’ll not go far wrong. They have some extremely comical expressions too!

Give Suzanne a call and get out for a bit of fresh air!
One of the more enjoyable things to do in the snow…

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