Electronic Point Of Sale ~ that’s the acronym. Sounds so innocuous in a conversation that you’d never know the problems that can arise…

In this case, one of our clients has the GPoS software installed on the cash register at the store ~ all good so far, the software seems to be one of the better ones out there.
The client has a head office located in a different part of town and would like to connect the HQ PCs to the register to download the daily reports for sales, and update the prices etc.

Sounds simple?

NOPE!
We’ve done what the reseller suggested (port forwarding the send/receive ports to the PC, and connect via a VPN) to no avail.
I have learned LOTS about this particular piece of software, and even (although it pains me to say it) had to ask BT for help, as it’s communicating over their broadband.
Still no joy…

It’s a call to the software vendor tomorrow to see if we can get to the bottom of it…

Meanwhile I’m on the Ibuprofen for the headache

Just had my final cuppa for the evening so I think it’s time to dream of a perfect world, where things WORK PROPERLY!

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