Not again!

Apr

Posted on Apr 23rd, 2008 at 21:43 by Simon

And just for fun – on the day that my client pays his 50+ staff members via web banking – BT decide to stop my client from accessing the Internet
My client is now facing a Â£12 per person bill for using the CHAPS system to pay his employees.
You do the maths!
And is there anything my client can do? NO!!!
In a small business, a Â£500+ bill for something not of your doing is a bitter pill to swallow – to say the least!

I also heard a shocking tale from a client this morning…

He decided to get Sky HD installed at his home. Nothing wrong so far…
Installation went fine right up to the testing point, during which my client noticed that the sound was a little too loud.
Thinking this was a usual thing – testing the sound maybe? – he was fairly happy, and the installer went on his happy way.
My client then discovered why the sound was set so high – the Sky HD box had a constant buzzing sound which was masked by the volume he was testing it at! Knowing this, the engineer packed up and left rapidly!!
A brief conversation with the Sky people ensued and an engineer is visiting ‘soon’ to rectify the issue.

Typical service from a large company