How hard??

Jul

Posted on Jul 31st, 2007 at 12:25 by Simon

We use Act! for our CRM (Customer Relationship Management) software.
It has it’s flaws, but it does for us.

Well – it did until now.
We’ve outgrown it pure and simple.

So we decided to test the Microsoft CRM package.

It took AGES to get it installed, many problems with installation and configuration, only to find that it is RUBBISH! :cry:
Purley and simply, it’s absolutelyÂ awful.

We have about 1200 contacts and 1000+ businesses to import – too difficult
We have a need for template documents – too difficult
We need an ongoing list of what happened whenÂ - too difficult

So I decided to build my own ASP based system using an internal web-server we have here.
It’s proving VERY difficult to get there too Microsoft seem to have over complicated the entire process