Feb
20
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Dangling with the Dell

 

Dell – Good, cheap PCs right ?
Yup
After sales service ?
CRAP ! :(

#RANT#
Client ordered a new processor for his server – cant build server without it.
The big day approaches for the rebuild – “the kit is on a ‘pre 12 delivery’ sir”…
Time for eating rolls around, no prcessor :(
Calls to courier, supplier and finally Dell…
Guess what?
Dell have the part on back order – “be with you (next) Monday…” :angry:
I guess I’ll just leave the server unable to be used then – and tell all the good people relying on the systems just to have a week off eh?
Needless to say processor order cancelled – Later that day Dell rep comes wheedling (this client is a BIG user of Dell kit) – Not anymore ;)
Oh dear :rolleyes:
Still they now have a shiny new domain to play with… :)
A happy ending – now if we could just rebuild the other 2 servers and introduce the 1000+ user accounts… ;)

Simon


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