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Cloud based solutions at down to earth prices
In todays connected world, small businesses are struggling with the capital investment required to create the necessary IT infrastructure.
You need not have this problem!
Rochester & Associates can offer you an extremely cost effective, hosted desktop solution, allowing a full shared desktop environment.. In practise, this means you can access your desktop, over the Internet, from wherever you are.
Simply get to an Internet connected PC, login through our secure portal, and you have access to all your emails, documents and information ~ You can even print to the printer on your desk.
Our system offers you a full Windows 7 desktop and the latest offering of Microsoft Office (word, Excel and Outlook etc.).
Everything you are already used to using on a remote basis
Never again be in a fluster if you have forgotten the presentation or haven’t sent that important email whilst on holiday – just log in to your desktop and away you go.
Contact us now for a free, impartial quote – you will be surprised just how cheap this product is!
Hosted Desktops FAQs
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The benefits of a Virtual Desktop are significant:
Add ALL the software your business needs, one platform, one cost
A virtual desktop works in EXACTLY the same but delivered to you from a data centre.
You work the same way as you do today on whatever is your preferred operating system; Windows XP, 7, MAC, Linux… and you can also work on any other device, anywhere, anytime, through ANY Internet connection and in special cases, even when a connection is not available..
A Virtual Desktop delivers higher security and control in your business and provides for easier expansion and control of your I.T. costs with business needs.
A Virtual Desktop offers ‘Pay as you Go’ access to ALL your information needs.A Virtual Desktop allows you to continue to use ‘ageing’ equipment AND importantly, offers you the ability to upgrade using ‘Thin Client’ technology that reduces energy consumption by up to 95%, considerably improves security and risk of end user ‘infection’ and theft.
This system is designed to enable use of the iPad or Mac computers.
You simply access the app store, download the component available, configure it with the details we supply, then you have full access to your desktop applications where ever you have an internet connection.
If your iPad has a SIM installed, this means you have access to your systems wherever you are!
Use what ever you using today and upgrades are made under your control, never forced on you!
Microsoft Office Upgrades are offered FREE as part of your subscription but even then it’s your call. You can continue to run all your current software including Sage, Quickbooks , Operational software… anything., Upgrades remain under YOUR control not the service provider.
Importantly, and before you upgrade any of your live systems, you can easily set up a ‘test’ virtual desktops for training and testing. This may incur additional costs but helps ensure peace of mind at upgrade time.
This solution comes with Microsoft Exchange already installed. Exchange is a professional business email platform that protects business communications within the business. It affords a complete audit trail and as well offers additional shared services for diaries, meetings, asset allocation and even Contact Management within Outlook.
There is a data limit of 20Gb per user, plus an email limit of 2.5Gb per user, for our standard offering, but this can be increased upon request.
If you would like assistance to archive old data or emails please ask and we will assist as required.
We understand that entrusting your data to a hosted solution demands the highest levels of data integrity and protection.
Online Backup is a complex process and must be sympathetic to the applications you are running (e.g. Sage 50). It is quite important that when running this software that not only is the data backed up, but that it is also validated prior to backup. Otherwise, you may be backing up a corrupt Sage system. We discourage using USB for backup as we provide exceptional backup and recovery solutions.
Using Recovery Desktops allow you to RESTORE backups to ensure you are fully protected and are an excellent way to ‘test’ disaster recovery procedure without affecting normal activity.
If disaster strikes, Business Continuity is as simple as re-connecting to your hosted Business desktopfrom anywhere, on any device and at anytime.
This hosted solution supports all Sage applications and over 100+ other applications approved for release to the Business Platform. If you have a specific application that needs to be hosted then we will assess and approve after testing.
This hosted solution is supplied by C4L, the market leader in providing affordable, flexible and effective ‘physical’ business space.
We have developed streamlined migration services for data transfer where usually all we need are ‘snapshots’ of the servers so we can re-construct them for you. We can then give you the same access rights and control to manage your Virtual Servers. You have resolved your server cost and space issue without compromising your management, processes and content.
In highly sensitive deployments we can isolate the physical and virtual layers using dedicated hardware and software. In special circumstances this removes the need to re-purchase existing software licenses and should be discussed at the planning stage.
We have also designed the system to deliver performance often improved over local area network speeds. This utilises Citrix at the core and Citrix was born to deliver end user performance well before server and desktop virtualisation.
This also supports all end-user peripherals.
This hosted solution delivers an ‘image’ of the desktop running in the data centre to the end user. We call this streaming. Streaming reduces bandwidth requirement (the amount of information passing to and from the end user to the server) and improves end user performance. So an old PC can now apparently run modern memory hungry applications without any need to upgrade.
Are all printers and external devices supported?
This solution is built using Citrix.
Citrix has approached ‘Virtualisation’ from the DESKTOP and has been supporting end-users since the early 90’s. . Most other ‘Virtualisation’ companies have approached from the SERVER angle or IT benefit. The result is that within the SERVER centric approach USER Issues are just being realised.
Working with Citrix ensures a complete, tried and tested User experience that also accommodates Servers and IT Virtualisation.
Which operating system can I use?
Windows 7 is offered as a desktop operating systems and users of Windows XP and/or Vista desktops can also upgrade for FREE to Windows 7.
Does the package include Office 2007, or Office 2010?
You can chose which version you want however, you will need to ensure that the version includes all of the applications required for you to run your business.
Microsoft Office 2010 includes more applications than Office 2007.
Is there ever any service downtime?
Resilience and business continuity are vital reasons for going on-line. However, from time to time things do need to be changed, maintained and updated and this leads to ‘Scheduled Service Downtime’.
Preparations for an ‘update’ can take weeks, even months and after passing Internal UAT (User Acceptance Testing) a Schedule Upgrade Summary will be notified and we will always endeavour to give Customers 48 hours notice.
Prior to the scheduled downtime users will be required to SAVE and CLOSE prior to actual shut down.
Changes are usually scheduled for late Friday / Saturday to ensure minimal disruption to the working week.
Please Note: Any change in a complex and integrated range of applications may cause issues, and no amount of regression testing will ever find them.
Billing and contracts
Billing is monthly in advance by standing order and on the 1st of the month thereafter.
Minimum contract term is 12 months.
Contract renewals are contiguous.
Contract cancellation requires three months written notice.
Original Contract No. of Users can grow above the contracted amount without limit and the minimum number of users will be allowed to fall by 25% (rounded up to the nearest whole number) from the contracted number.
We reserve the right to suspend the service for outstanding payment of the service supplied in accordance with our standard terms and conditions.
Call us to request your FREE mini audit of your computers, server (if you have one) and network. 08456 340599.
After this We GUARANTEE to be able to add value to your business.
We will analyse your computer systems, identify problem areas and advise you on how these problems can be removed so your business can run more efficiently
Will give you impartial advice from a position of knowledge – for no more than the cost of a cup of tea.
Free IT audit is available to businesses within West Yorkshire, UK.
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