FAQs
FAQs are Frequently Asked Questions and are the questions we get asked on a regular basis.
These should provide a simple repository of information to guide you through some of the more frequent issues clients see.
We'll be adding more and more in here as we go along so check back from time to time...
The simple answer is that you need to perform a system clean-up.
This entails:
- Removing any temporary files created by Windows and the other programs you are running
- Removing any temporary Internet files that are hanging around
- Flushing any cached data
- Removing unwanted shortcuts that no longer point to anything
- Scanning for, and removing any spyware or malware you've picked up from the Internet
- Defragging your PCs storage
If you are feeling brave - try Googling 'Windows system cleanup', or call us and we'll arrange to pop over, or you can simply drop stuff off at our office (drop off suitable for 1 or 2 PCs/Laptops ONLY!), we'll clean them up for you in a couple of hours for just £75 (+VAT) each.
That's easy - it's Eset NOD32
Put simply, it's been a top ranking antivirus product for a long time (independent checkers consistently rate it as AAA+ (the highest rating offered!)).
We run it in the office and have never had a virus infect our systems.
It also offers an extremely generous licensing system - pro rata to any existing installations, so you only have one renewal date for all of your PCs.
This is why we became resellers for it!
Call us for a quote - 08456 340 599
This is an extremely serious issue, this cannot be stressed strongly enough - we have seen instances where the lack of a working backup was the primary cause for a business folding.
Imagine not having any financial data, contact data or stock data. This is potentially the scenario you may find yourselves in.
Backups should be in at least 3 places:
- Your PC - in another folder or on an external storage device (please try not to use a USB stick for backup, they are not reliable enough!)
- A file store - this could be a server or a DVD disc
- Removable media, or online backup solution (we resell Perfect Backup for this purpose)
Once you have these 3 locations running you should be in a reasonably comfortable position with your data.
You should test your backup from time to time, by performing a test restore. Restore your data to a known location and test to see that the files you need are available and accessible.
Easy - CALL US!!!
We'll have a look at what you are trying to achieve and suggest a route to go down for the design and build of your website.
We only use up-to-date technologies and partner with some of the 'big boys' in the industry to make sure you receive the website you need at a price that won't break the bank!
We create websites that work for both your clients and you - why not add your client database onto your website to give you full 24/7/365 day access to your contacts from anywhere in the world?
You could even create a bespoke application to perform a specific task in your business - we've even created websites that replace some bespoke applications and databases that no longer run on modern PCs.
All safe and secure of course!
Call us on 08456 340 599 to discuss your requirements.
EDI is Electronic Data Interchange - put simply it's an electronic way to send and receive documents, usually purchase orders and invoices etc. If you think of this as clever email you’ll be on the right lines.
We resell Atlas EDI products running on the MX network - that sounds confusing, but think of it like clever email and you'll be on the right track!
To get it in and working, we'll get the right software base, connect you to the networks and configure your firewalls and there you go.
EDI is a great time saver (you, your clients and your suppliers get the paperwork immediately) not to mention the £££s you'll save on postage!
836 Leeds Road