Whilst I work with #computers I needed my translation hat on today to work out what on earth my client actually wanted. Got there in the end
Forgive the image - it's there for two reasons, see if you can guess the second..!
I know it’s a bit of a risqué image but it serves a two fold purpose.
Today, Tor got a call from a long standing client of ours. We’ve looked after their Internet and website hosting for years.
These are the only services we give them though ~ they have actively refused our offers of support and we are happy with the status quo (they seem to have no interest in investing in their IT systems either ~ suffice to say their systems are OLD!).
Today’s call was about an iPhone. :evil:
Something we have configured from time to time, as people seem to like “pretty pretty” toys with no regard to their technical merit (cynical iPhone hater here). It works fine with our email systems though.
Apparently, the support engineer who the client chooses to use can’t get the iPhone working with our SMTP server. 
Why oh why the client thought we’d sort this out is beyond me..!
We provide email services for sure, but the configuration of the iPhone is a little outside this methinks.
The best/worst of it was it’s the PAID engineer who can’t get it working and it was he who called us!! 
This the same engineer who couldn’t restore the clients server without our help either (on that occasion we pointed him in the right direction ‘cos it was causing the client lots of pain). 
Tor told him where to get off ~ politely of course. 
It’s a strangely amusing world out there..!
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