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Tor Mackenzie

It's annoying when you pass referrals but people don't even have the courtesy to say thank you :-(

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If you are looking to contact Rochester & Associates Ltd we be contacted via our on-line contact form by clicking here, or by calling us on:
08456 340 599

What Our Clients Say…

I met Tor McKenzie through networking events and knew that one day I would work with her.  She has a talent for speaking in plain English, getting to the nub of an issue and providing reassurance for…

David ShindlerDavid Shindler

Dial 911

So sayeth Simon 
On the Jan 6 07

There was a ‘dire’ emergency yesterday.

Whilst ‘cleaning’ a laptop of rubbish (software no longer used, spyware and temp stuff etc.)
Tor called and asks:
“What do you know about DOS?” – Simon has flashbacks over a 10 year period…
“A client has just spent £120,000 on IT equipment and it doesn’t work!” – Sounds interesting…

So off I pop, down the mighty M1 motorway, to the client who’s £250,000 (yep, Tor was wrong with the figures) water jet steel cutter machine wasn’t connecting to their Windows 2003 server.
The control software runs over DOS and they simply cannot get to the drawings and software on the server.
It took me a bit to get back into the swing of ye olde DOS software, but 3 hours later and it works!!
Much to my amusement, the 2 Swedish engineers had been fighting this for 2 days and got nowhere! :lol:

Success!!
This made my week :D

The panic was explained when the client pointed out that there was a training session for the guys using the machine tomorrow (Today – Saturday) and there were already orders for production on this new toy.

Whilst discussing the IT stuff after the problem was fixed, the MD gave me a “while you are here, can you just…” I fixed it while we were talking! :lol:

It’s nice to be of use – and hopefully we gained a new client on a longer term…


Free computer health check

Call us to request your FREE mini audit of your computers, server (if you have one) and network. 08456 340599.

After this We GUARANTEE to be able to add value to your business.

We will analyse your computer systems, identify problem areas and advise you on how these problems can be removed so your business can run more efficiently

Will give you impartial advice from a position of knowledge – for no more than the cost of a cup of tea.

Free IT audit is available to businesses within West Yorkshire, UK.

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