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17 May

Tor Mackenzie

@ITyorkshire

During a client's #computer review meeting, delighted to be complimented on listening more than I spoke :-)

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Recorded HMRC message says: "the advice you are given will be based on the information you provide" Thank Goodness for that !!

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Going away this summer? Talk to me about how to securely access your #computer's data whilst abroad (assuming you want to!)

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p35 submitted 5 days early. Feeling pleased with myself :-)

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If you don't know where you're making your profit, you need to speak to @CollaborativeUK as Michelle will help you find out and increase it!

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If you are looking to contact Rochester & Associates Ltd we be contacted via our on-line contact form by clicking here, or by calling us on:

08456 340 599

What Our Clients Say…

We have used the services of Rochester & Associates Ltd on a number of occasions and have always been delighted with the services received which have taken a number of forms.

One of our office computers was not working and when taken to PC World was told that it would cost as much to repair as it would to be a new computer. Simon came out to look at the computer and fixed it within 15 minutes (Quite impressive!)

We also moved office recently and Simon moved the computer network into our new offi…

Sarah HudsonSarah Hudson

I am happy that throughout our years of business association, the level of service that our company has received from Simon on ad-hoc on site engineering work and Tor on account management and IT training has been excellent.

In addition, we are now in the transition of switching our website management to yourselves and to-date these aspects have been happening quickly and efficiently.

I therefore have no hesitation in recommending yourselves and Rochester & Associates Ltd to other organisations …

Graham BondGraham Bond

After a disaster with one of our USB memory sticks (it had practically disintegrated) and fearing we had lost all the data, we were relieved, to say the least, when Rochester & Associates Ltd managed to recover everything on it.

Their ongoing advice has ensured that we have few problems (and certainly no lasting ones) with our IT systems and they have even supplied multiple monitors for our PCs, increasing our productivity tremendously.

We would have no hesitation in recommending Rochester & Ass…

Steve WrightSteve Wright

I would like to thank you for your speedy and efficient service following the recent extension to our IT system.

All equipment was supplied on time, as quoted and with the minimum of disruption to our business.

An aspect of your service which I particularly appreciate is the facility to telephone you with any technical ‘niggles’ such as the problem with our colour printer, which you resolved for us in very quick time. This is a most useful service to those of us who are not too technically a…

Bernard ThorntonBernard Thornton

Just wanted to thank you for all your help and support this year.

Rochester have been extremely helpful in turning our antiquated system into an efficient workable solution and with your continued support we feel reassured that as we expand you will be able to cover any of our requirements.

I would have no hesitation in recommending your company to any of my customers or suppliers as I know they would definitely benefit from your companies services.

I look forward to working with Rochester over …

Mario AmaralMario Amaral

During the time we have been working with Rochester & Associates Ltd they have constantly been both professional and efficient.

We have always found them to be very straightforward when dealing with pressing IT issues and can communicate in plain English technical things that are very complex, even recommending that they don’t do things that may be technically unnecessary.

They are extremely cost effective; their reliability is second to none (they even came to see us on a wet Sunday afternoon!!…

Charlotte BottomleyCharlotte Bottomley

I have to mention how pleased I am with Tor and Simon at Rochester and Associates.

I lost my documents (or rather Tor told me they were just hidden) on my laptop. I didn’t care about the rest of the things on there I was mortified that I had lost my pictures of my daughter, every picture I had taken of her over the past 5 years. Stupidly I didn’t back them up.

Words can’t describe how pleased I was when Tor informed me they had located my pictures. Rochester saved me a lot of money and heartache…

Jason ArchdaleJason Archdale

When I needed to purchase a new computer Simon was extremely helpful and honest. He gave me sufficient information to be able to make an appropriate decision.

Since my purchase he has organised the set up and additional training both with himself and Tor. I have always been able to get in touch with Rochester & Associates Ltd whenever I had an urgent problem. As far as I am concerned their customer service is second to none. I cannot recommend them highly enough to anyone who is in need of a com…

Helen WrightHelen Wright

Back with a bump

So sayeth Simon

On the Aug 29 06

Back to work!!!
Not supposed to be but clients demand servicing
Lets see just what happens through this week – easy or demanding..?

Had a great time off – hopefully Tor coped without me (I’d be surprised if not :) )

Purchased a PC from a supplier – Requested NO branding..
Guess what..?
Yup – branding everywhere
Also no service patches and some requested software not installed – great :?
Fools!

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